Sales Development Representative

Sales Development Representative

Are you a sales professional who welcomes the challenge of helping build a B2B SaaS sales playbook from the ground up?

Do you thrive in a startup environment?

Would you like to help companies become more competitive and sustainable in global supply chains?

Do you want to make a meaningful contribution to building a successful company while also developing skills that will propel your career?

Who we are:

Despite living in a digital world where information is easily and efficiently accessible, companies continue to exchange required documents using cumbersome and costly paper, email, and portals. SmartCert helps companies digitize and streamline document exchange with their suppliers and customers. A simple, cloud-based tool, SmartCert quickly improves customer satisfaction and profitability.

We are committed to making manufacturers and distributors more competitive through digital transformation, while building a successful business that develops people and prioritizes fun. We set aggressive goals, agree on plans, and measure results. Sometimes we succeed and sometimes we fail, but we are always learning and improving. Perhaps one of our customers says it best:

“The best benefit of using SmartCert is the staff. You are truly amazing….you guys are always willing to accept feedback and make improvements.”

Aramid Technologies launched SmartCert in 2021 and immediately started attracting customers. In January 2022, we closed a seed-stage venture capital investment. We are now building the team to take SmartCert from a proven idea to a scalable business.

Who we need:

We are seeking an experienced sales development representative (SDR) to find and qualify potential customers. As the first contact, you will have a strong understanding of the sales process, excel at researching leads, initiating relationships, and transitioning them to sales.

You will be well organized, engaging, and possess outstanding communication skills. You will be a digital native, able to easily navigate MS Office, LinkedIn, virtual conferencing, HubSpot, Teams, Slack, and easily learn new applications. Finally, and most importantly, you must have confidence, great phone skills and be able to thoughtfully address potential customer needs in real time.

As part of the sales team, you will serve as the main point of contact for leads, working closely with marketing, product, and technology and promoting a customer centric culture. You will be responsible for outreach, follow up calls, scoring leads, and setting appointments for discovery calls and demos. As you excel at the SDR job you will be eligible for promotion to higher levels and Account Executive.

What you will do:

• Represent Aramid and SmartCert with potential customers, conveying the value of adopting SmartCert
• Learn the problems that SmartCert solves and the type of companies that have those problems
• Learn the personas, or people, who are typically involved with purchasing SmartCert so you can identify their specific interests and understand how SmartCert addresses them
• Use LinkedIn, Google and other tools to research prospects and prepare for calls
• Use HubSpot, cold-calling and email to engage with prospects and track metrics
• Establish rapport with prospects, evaluate the opportunity using lead scoring, and determine next steps
• For prospects that are a good fit, you will schedule discovery calls and product demos
• Personally track and report monthly targets for sales activities and scheduled discovery calls
• Actively seek new opportunities and referrals from prospects and customers
• Share your recommendations to improve the sales, customer success, and marketing playbook

What you bring to the table:

• Demonstrated success in prior SDR role, ideally in a SaaS or subscription product in a startup environment.
• Ability to quickly qualify leads via multiple methods and prioritize your time
• Excellent teamwork skills,
• Outstanding communications skills, both written and verbal, creativity and a passion for learning and continually improving
• Proven ability to engage with management level prospects and get through gatekeepers
• Delight in problem-solving and helping prospects solve their problems
• Strong organization skills regarding feedback, needs and overcoming concerns and sales roadblocks
• Ability to productively use MS Office, virtual conferencing, LinkedIn, HubSpot, Teams, Slack, CRMs and easily learn new applications

Additional Information:

• Remote. It would be a benefit if a candidate lived in the Phoenix area and could work hybrid.
• You must reside in the USA
• We are not currently able to provide employment visa sponsorship

What we offer:

· Competitive compensation

· Stock Options

· Unlimited PTO

· Employer subsidized health, dental and vision benefits for employees and dependents

· TalkSpace Online Counseling

· 401(k)

· Flexible working policy

· LTD, STD and Life Insurance

We are seeking a teammate with the values, skills, and passion to build Aramid into a global leader. Even if you don’t check all the boxes above, but you bring a unique ability to help us fill this important role, we’d love to hear from you.

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